Privacy Policy

1. Introduction

Spate Software Engineering (hereafter referred to as "Spate SE", "Company," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you access or use the Spate POS application and related services (the "Service") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

• Personal Data: Information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, and payment information.
• Business Data: Information related to your business operations, including inventory logs, customer databases, employee records, and transaction histories processed through the POS.
• Usage Data: Information regarding your internet connection, the equipment you use to access our Service, and usage details automatically collected as you navigate through the Service.
• Biometric Data: Where enabled, mathematical representations of biometric identifiers (such as Face ID or fingerprint geometry) used strictly locally on your device for authentication purposes. We do not transmit or store raw biometric imagery on our servers.

3. How We Use Your Information

We use information that we collect about you or that you provide to us:

• To present our Service and its contents to you.
• To provide you with notices about your account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To fulfill the purpose for which you provide it (e.g., processing a point-of-sale transaction).
• To comply with legal obligations, including tax and accounting regulations.

4. Data Security

We have implemented industry-standard measures designed to secure your personal and business information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology and comply with PCI-DSS standards.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password or PIN for access to certain parts of our Service, you are responsible for keeping this credential confidential. We ask you not to share your password or PIN with anyone.

5. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: privacy@spate.software.